FAQ

Orders and shipping

When will my order arrive?

Orders are processed within 1–3 business days, and most US orders arrive 7–15 business days after that. You'll get tracking by email for every package.

What's the last day to order for Christmas?

Order by December 1 for the best chance of delivery before December 25 in the contiguous US. Vacuum Travel Bags ship from the US, so you can order those until December 15.

How much is shipping?

Free on US orders of $50 or more, and $5.95 on orders under $50.

Where do orders ship from?

We work with partner warehouses, which is how we keep prices low. Most items ship from overseas; the Vacuum Travel Bags ship from the US. Orders with several items may arrive in separate packages, each with its own tracking.

Do you ship outside the US?

Not yet. We currently ship to US addresses only.

Can I send an order as a gift?

Yes. Enter their address at checkout and it ships straight to them. We don't offer gift wrap or printed gift notes yet.

Offers

How does the Holiday Gift Stack work?

Rewards apply automatically in your cart through December 24: free US shipping at $50, a free Travel Jewelry Case at $75 (add one to your cart and it drops to $0), and 15% off at $150. One free jewelry case per order.

Is there a first-order discount?

Yes. Join our email list and you'll get 10% off your first order with code WELCOME10.

Products

Are the travel bottles TSA-friendly?

Yes. Each bottle holds under 3.4 oz (100 ml), the TSA limit for carry-on liquids.

What's in the Carry-On Kit?

A set of 6 compression packing cubes, the Hanging Toiletry Bag in your choice of color, and 4 leakproof travel bottles: $95 bought separately, $79 together.

What's in the Jet-Set Gift Set?

The Puffer Makeup Bag, Travel Jewelry Case, Family Passport Wallet and two Vegan Leather Luggage Tags, all in black: $106 bought separately, $89 together.

Returns and payment

What's your return policy?

Return unused items within 30 days of delivery. Holiday orders placed November 1 – December 24 can be returned until January 31. See how returns work.